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Help Desk Balanced Scorecard Metrics for Excel

Editor's rating
License	Free to try
Requirements	32M RAM 25M free Harddisk space
Operate System	Windows 98/ME/NT4/2000/2003/XP/Vista
File size	2.8 MB
Update time	January 03, 2008
Downloads	0
Price	$60

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Description

Help Desk Balanced Scorecard Metrics for Excel - The most important aspect of any business is customer relationships, if you can manage incoming requests, process them in a timely manner, then you will have a constant sales growth. Helpdesk plays a key role in this process. It is important to measure the performance of helpdesk as it is a good way to find out what is going bad in your customer support service. Keeping an eye on key performance metrics and improving your positions will return in a sales growth.

Features

Without any adware or spyware.
It's easy to understand, clear and intuitive user interface makes it very easy to use.
Configurationfrom last run is saved and auto loads on start-up.
Just download it to have a try, you will love it.