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With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your business IT support requirements.
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Staff and end users alike will appreciate its intuitive web-based console.
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Effortlessly track help requests and "faults", keep people informed, get notified of changes, generate reports, maintain contractual obligations and much more.
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Razordesk can even produce headed itemized time sheets to accurately bill your customers effort according to their support contract.
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Razordesk 10U Starter Edition is great value for money and allows up to 10 simultaneous users to access the portal.
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Ideal for small and medium sized support organisations, and a logical 1st step from the Razordesk 3U Free Edition.
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Installation takes minutes, all you need is a Windows web server and Microsoft SQL2000/ 2005.
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Razordesk 10U includes 14 days support to cover installation issues.
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Purchase 12 Month Extended on-line Support or, for larger installations, a fully outsourced Premium Support solution whereby we manage your Razordesk remotely.
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With the extra support packages you get access to hot fixes and discounts on new features as and when they come available.
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Further optional extras for your Razordesk include Inbound Email Integration allowing your key clients to communicate with the portal via email.
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The Charting option adds useful informative graphs at key locations; lets you see at an instant how well you are performing.
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The Download Tab manages software versions and documentation, letting you choose which of your customers has access to selected files.
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Get a discount on the Extras when purchased in conjunction with the Razordesk 10U system.
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Test drive a Live Demo at demo.razordesk.com or read about our choice of Easy to set-up Hosted Options.
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Learn about out the Razordesk 3U Free Edition, perfect for small businesses and for risk-free evaluation.
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Razordesk is so much more than just another helpdesk